Business Email

Email open rate calculator

Emails sent
Delivered
Unique opens
Unique clicks
Unsubscribes
Open rate 40 %
Opens ÷ delivered, not ÷ sent
Click rate 6 %
Click-to-open rate 15 %
Delivery rate 98 %
Unsubscribe rate 0.204 %
Bounces 200
Opens are unreliable · judge on clicks

Open rates have been unreliable since Apple Mail Privacy Protection began pre-loading tracking pixels in 2021. Treat opens as directional and judge campaigns on clicks and revenue.

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Open rate is unique opens divided by delivered emails, not by emails sent. Three thousand nine hundred and twenty opens from 9,800 delivered is 40%. Bounces must come out of the denominator or every rate is understated.

How to calculate email rates

1 Enter emails sent and how many were actually delivered.
2 Add unique opens and unique clicks.
3 Read open rate, click rate and click-to-open together.
4 Weight your judgement toward clicks — opens are no longer reliable.

Since Apple Mail Privacy Protection started pre-loading images for a large share of recipients, open rates have been inflated by an unknown and shifting amount. A jump in opens can now mean nothing more than a change in the mix of mail clients on your list. Click-to-open rate — clicks divided by opens — inherits the same contamination in its denominator, so the two genuinely reliable numbers left are click rate against delivered, and revenue per email sent.

Questions

Delivered. Including bounces in the denominator understates every rate.

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